Prior to installation, UFS conducted a comprehensive assessment of the Clapham South site to evaluate the condition of existing floor coverings and underlying substrates. Years of leakage from refrigeration systems had compromised key areas of the screed, requiring specialist intervention.

Our Solution:

• Full uplift of failed floor coverings using ride-on stripping machinery to ensure efficiency and minimise manual handling.

• Diamond grinding of the subfloor to remove deteriorated screed, contaminants, and ensure optimal adhesion conditions.

• Application of a pre-preparation smoothing compound to flatten and stabilise the substrate ahead of moisture management measures.

This phase ensured a robust, even foundation, essential for long-term performance in both front-of-house and back-of-house zones.

Given the historical moisture damage, UFS implemented a targeted moisture control solution to protect the new flooring from future degradation. The selected system provides high tolerance to residual moisture levels and reinforces subfloor integrity.

Moisture Management Measures:

• Installation of Murexin MS-X3 Damp Proof Membrane (DPM) to create a durable moisture barrier, tailored to high-risk zones affected by refrigeration.

• Seamless integration with the substrate to prevent delamination and ensure full compliance with commercial flooring specifications.

This ensures that moisture-related movement, bubbling, or adhesive failure will not compromise the longevity of the floor system.

With moisture protection in place, we applied Murexin FMA fibre-reinforced smoothing compound to achieve a resilient, level surface across the entire 450m² area. This provided a stable, load-bearing platform ideal for commercial foot traffic.

Installation Benefits:

• Excellent flexural and compressive strength to accommodate dynamic loading and frequent cleaning cycles.

• Minimal shrinkage and crack resistance, ensuring dimensional stability under varied temperature and humidity conditions.

• Installation of the final floor coverings using Murexin 499 high-strength adhesive, selected for its compatibility with commercial vinyl and its superior bond strength under high-use conditions.

Every component of this specification was chosen to meet the operational demands of a busy M&S store. The materials used meet or exceed safety regulations for slip resistance, hygiene, and performance under mechanical and pedestrian traffic.

UFS Compliance-Driven Approach:

• Use of slip-resistant surfaces in high-risk areas to meet EN 13845 safety standards.

• Compatibility with HSE guidelines and commercial flooring compliance protocols.

• Seamless finish across customer-facing and operational areas to eliminate trip hazards and improve staff workflow.

This complete renewal project was executed with a focus on aligning visual design with the M&S brand environment, while ensuring minimal disruption to ongoing operations.

Our Execution Strategy:

• Phased works and careful contractor coordination ensured completion within the scheduled three-week timeframe.

• Premium material selection that blends resilience with contemporary aesthetics, ensuring consistency between customer areas and back-of-house zones.

• Precision installation across all transitions and interfaces to maintain spatial flow and brand cohesion.